جمعيّة خريجي الجامعات الماليزيّة في الأردن

اعمل في كبرى الشركات الخليجية العاملة في مجال التدريب والتنمية الذاتية كمستشار في إدارة الانظمة والتحول الإلكتروني 
تدرجت في هذا الوظيفية من عام 2007 فقد بدأت كمديراً لخدمات الفروع ثم عملت كمديراً لقسم المعلومات والتحول الإلكتروني وحالياً أدير اعمالي عن بعد كمستشا، بالإضافة لعضو مراجع في العديد من المجلات العلمية

أزعم بأنني من الأوائل الذين عملوا على ادخال مفهوم التعليم الإلكتروني للمنطقة عام 2009 وأول من نفذ مشروعا في التدريب الإلكتروني التفاعلي عام 2016 

قمت بتدريب المئات في الوطن العربي في مجالات التخطيط وإدارة الأنظمة

حاصل على درجة الماجستير في نظم المعلومات الإدارية من جامعة عمان العربية بتقدير إمتياز عام 2018
وحاصل على درجة البكالوريوس في إدارة النظم وشبكات الأعمال من جامعة فيلادلفيا عام 2005 

لدي سجل حافل من الدورات التدريبية في المجالات الإدارية والتقنية والتنمية الذاتية، بالإضافة لمشاركات إذاعية وصحفية

SmartsWay Company

Trainer in Strategic Planning 2013 – Present
Trainer in Systems Management 2017 – Present

SmartsWay Company

Chief Information Officer
Feb 2007 – Present
● Leading the digital business transformation ● Action Plans (Preparation, monitoring and controlling) ● Projects reporting on scope, schedule, cost, resources, quality, and risks ● Meet the demands of branches and provide the necessary support ● Analysis, planning and monitoring all company's web-applications ● Revitalized the digital marketing strategy and developing the email campaigns for services and products based on customer interactions with the company platforms ● Preparing reports about paid marketing funnels, and leveraged ● Sharing knowledge of business content and supporting the marketing teams by writing and editing the social media and email campaigns ● Oversee social media campaigns for launching the new services and products ● Coordinate between the holding company, associates and branches ● Follow up the services of branches ● Quality monitoring for customer service in all branches ● Training & marketing packages preparation ● Projects & services development

University of Medical
Sciences Project (UMS) Head Office Senior Officer Sep 2006 – Feb 2007
● Head office management (administratively and financially) ● Manage the consulting committee meetings ● Follow-up the memorandum of understanding's signing with foreign universities ● Follow-up the licensing file process with private universities board

PhD Management / Business – 2020-2023
Research Area “Online Education & Management
Management & Science University (MSU) Malaysia

Master’s Degree - 2017 - 2018
Management Information System (Excellent)
Amman Arab University (AAU), Amman-Jordan

Bachelor Degree - 2001-2005
Business Networking & System Management
Philadelphia University, Amman-Jordan

PROFESSIONAL PROFILE

● Long experience in optimizing digital marketing campaigns in alignment with customer engagement ● Well versed in use of IT in managing and operating organizations ● Understanding the business and environments to establishing an IS governance structure and fostering change ● Strong leadership, communication, organizational skills and interpersonal skills with a passion for keeping abreast with developments with focusing on the quality of service ● Develop enterprise structures through Working Inward, Outward and Working a Cross ● Good analytical skills in order to identify problems and consider effective solutions to plays a leading role in the systems development process ● The ability to identified bottlenecks in marketing process, and adjusted documentation and priorities to achive goals on time

CORE COMPETENCIES

● System Architecture & Design ● Digital Marketing Analysis ● Project Management ● Business and System Analysis ● Testing Management ● Prepare Plans for Services Development ● Projects Reporting on Scope, Schedule, Cost, Resources, Quality and Risks

TOOLS & EXPERTISE

Planning: Rolling Wave Planning, Decomposition
Process Engineering/Conceptual/Software: Microsoft office, ProjectLibre, iMindMap
Project Management: 5 Process Group, 10 Knowledge Area, WBS,
Quality: Fishbone Diagram, Check Sheet, Control Charts, Histogram, Pareto Chart, Scatter Diagram, Flow Charts,
Confusion Matrix
Cost Management: Cost Aggregation, Reserve Analysis, Historical Relationships, Fund Limit Reconciliation, CostBenefit Analysis, Cost of Quality
Time Management: ML – O – P, Schedule Network Analysis, Activity Relation, Critical Path
Data Mining: Decision Trees, Regression, ANNS, Cluster Analysis
System Analysis & Design: DFD, O.O
Statistic: SPSS, AMOS